Privacy Policy
OVERVIEW
This Privacy Policy sets out the privacy policies and practices for BDirty Organic Skincare & Farmstead Ltd. (“BDirty Co.”) with respect to how BDirty Co. collects personal information. It also describes how BDirty Co. maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by BDirty Co. via www.bdirtyco.com (“Website”). Any reference to “Services” includes our Website, customer service email and other shopping or product services offered by BDirty Co..
Please note that the Website may contain links to other third party websites that are not controlled or operated by BDirty Co.. This Privacy Policy does not apply to such third party websites, and BDirty Co. is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore BDirty Co. encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites.
CONSENT
By submitting personal information to BDirty Co., you agree that BDirty Co. may collect your personal information, and you consent to the use, disclosure, and transfer of your personal information in accordance with this privacy policy, and as permitted, or required by law. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting BDirty Co. through details provided in this Privacy Policy.
If you refuse or withdraw your consent, you acknowledge that BDirty Co. may not be able to provide you or continue to provide you with services or information which may be of value to you.
INFORMATION COLLECTION
BDirty Co. may collect personal information in connection with your use or purchase of BDirty Co.’s products and services, including at partner retail stores or through your use of the Website, which may include information provided in connection with the following activities:
- Registering or filling in forms on the Website or in partner retailer stores. This includes information you may provide when you request additional information about BDirty Co.’s products and services or sign up to receive BDirty Co.’s email newsletters or promotions.
- Completing a profile on the Website.
- Over the telephone.
- Through a social media service (for example Facebook, Twitter, Pinterest, Instagram).
- Purchasing any product from BDirty Co., whether at a store or through the Website.
- Providing feedback or making other requests to BDirty Co..
- Requesting information or assistance from BDirty Co. and BDirty Co. may also keep a copy of any communications or correspondence you may send to us, including any e-mail communications.
- Participating or responding to consumer survey or requests for opinions, concerns, and preferences regarding BDirty Co.’s products and services.
- Participating in consumer contests, sweepstakes and other promotions.
The personal information that BDirty Co. may collect may include your name, username, password, company name, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal interests, and any other personal information that you choose to include in your profile, or in other communications to BDirty Co..
You may choose to provide us names or other contact information for a friend to take advantage of a referral or other program or to send them product information or gifts. Subject to restrictions imposed under applicable laws and unless otherwise specified when you provide us the information, the information we collect about you and your friend may be stored and used in the ways described in this Privacy Policy.
BDirty Co. may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to our e-store, and use of any hyperlinks available on the Website or email newsletters. BDirty Co. may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Website and email newsletters, assessing patterns of use, or planning and evaluating marketing initiatives.
This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies (see below) and is maintained, used and disclosed in aggregate form unless otherwise noted.
INFORMATION USE
Upon BDirty Co.’s collection of your personal information, we may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:
- To develop, enhance, market, sell or otherwise provide information, products or services.
- To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with BDirty Co. including on or through the Website.
- To conduct or administer contests, sweepstakes or other promotions in which you have participated.
- To contact you and to respond to any communications that you may have had with us.
- To troubleshoot problems with the Website.
- To customize your experience or homepage on the Website.
- To develop and manage BDirty Co.’s business and operations.
- To enforce BDirty Co.’s Terms of Use or comply with this Privacy Policy.
- To detect and protect BDirty Co. and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with BDirty Co.’s policies and contractual obligations.
- Improve marketing and promotional efforts, and overall customer experience.
- Offer you personalized content, including by providing customized content and advertising.
- Understand our customer demographics, preferences, interests, and behavior.
- Contact you regarding products and services that we believe may be of interest to you.
- As permitted by, and to comply with, any legal or regulatory requirements or provisions.
- To access, preserve, disclose and use your personal information contained in your account, all submissions, all communications to and from you, all information relating to your use of the Website, if BDirty Co. is required to do so by law or legal process or if BDirty Co. determines, in its sole discretion, that such action is necessary to protect the rights of BDirty Co., third parties, and other users of the Website or for purposes of responding to your request for customer service.
- For any other purpose to which you consent.
Orders
If you purchase a product from us, we request certain personally identifiable information from you. You must provide contact information (such as name, email and shipping address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Third party service providers may at some point handle personal information collected by us in the course of their relationship with, and service to us.
Email
If you opt in to our email newsletter, register a user account, or make a purchase, we may contact you by email. We may receive a confirmation when you open an email. BDirty Co. may use this confirmation to optimize emails. If, at any time, you prefer not to receive further email communications from BDirty Co., you will have the ability to unsubscribe from such communications by means of a link provided in every email that is sent to you by BDirty Co.. If, at any time, you prefer not to receive any other form of communication from BDirty Co., you will have the ability to unsubscribe from such communications by contacting us by email or mail.
We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through cookies and other technologies, and information that we receive from our partners, affiliates and other third parties.
THIRD PARTY ANALYTICS AND TRACKING
BDirty Co. uses automated devices and applications provided by third parties, such as Google Analytics, and Facebook Analytics, to evaluate usage of our Website. We use these tools to help us improve our user experiences. These entities may use cookies and other tracking technologies which collect information to perform their services. These third parties may collect personal information directly through the use of cookies and other tracking technologies.
Please note that these third parties use cookies that are text files that are stored on your computer and that enable an analysis of your use of Website.
BDirty Co. may also collect transactional information and browse behavior on our website. BDirty Co. may use such information to offer you recommendations for products and services that are relevant to your interests. BDirty Co. may use the services of trusted third parties to offer you meaningful recommendations during the online experience.
BDirty Co. may also work with trusted third parties that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may use cookies and tracking pixels to collect non-personally identifiable information such as items viewed, items added to your shopping cart and items purchased during your visits to our website in order to help show advertisements on other websites likely to be of interest to you.
INFORMATION SHARING
We may share your information with third parties, including personal information, as follows:
Service Providers: We may use third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, webhosting, fulfillment, assembly, marketing, mailing, and emailing. For example, we use Google Analytics to help us understand how our customers use the Website—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Events: If you choose to participate in an event (for example, a store event, partner event, promotion, contest, or sweepstakes), BDirty Co. may share your information with partner organizations participating in the applicable event.
Sharing with Other Companies (for their marketing or analytics purposes): We may share your information with other companies or organizations which are not part of BDirty Co.. These companies and organizations may use the information we share to provide, or help other companies provide offers to you, to market products, services or opportunities to you, and to perform data analytics regarding your use of our Services.
Our business partners may also use cookies on our Website for the same general purposes identified in this Privacy Policy, including to improve their own marketing, products or services. Third parties may use cookies and other technologies to collect information about your online activities over time and across different websites. Companies that we share information with may use the information we provide to them, often in combination with their existing information, to provide you with more relevant advertising. You may opt out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting http://www.networkadvertising.org/choices and http://www.aboutads.info/choices.
Compliance with Law and Fraud Protection: We may disclose your information: (1) when we believe in good faith that it is necessary to comply with any applicable law, regulation, legal process, or governmental request, such as lawful requests by public authorities, including to meet national security or law enforcement requirements; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
Business Transfer: Your information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which case information would be transferred as one of the business assets of BDirty Co..
Aggregate Information: We may, and we may authorize third parties to, create aggregate records from personal information by excluding information that makes the information identifiable. We may use and disclose, and authorize third parties to use and disclose, aggregate non-personal information at our discretion.
CHILDREN UNDER 13
BDirty Co. does not knowingly collect personal information from children under the age of 13. Please visit the FTC’s website at https://www.ftc.gov for tips on protecting children’s privacy online.
COOKIES
Like many websites, BDirty Co. utilizes “cookies” to maintain a record of your visit to the Website. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided BDirty Co. with personal information.
We use cookies for the following reasons:
- Cookies allow us to operate our Services.
- Cookies help us enhance the performance and functionality of our Services.
- We use analytics and customization cookies, including third party cookies, to gather information on how our Services are being used by our visitors and to measure how popular our marketing campaigns are. We use the data we get to help customize our Services for you and make the content you see as relevant as possible. We also use the date we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
- Cookies help us to regulate the advertisements you receive, provide you with tailored offers, and measure their effectiveness.
- Cookies allow visitors to share our pages and content through third-party social networking websites.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting BDirty Co.’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Website. Also, because information we obtain may be combined, we may still be able to identify your web browser, computer or mobile device when you access our Services even if you disable cookies.
We may use, or permit our business partners to use, other technologies similar to cookies for the same purposes as we use cookies. We may use tracking codes in our email newsletters to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.
PROTECTION OF YOUR INFORMATION
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, BDirty Co. utilizes a combination of physical and administrative security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.
Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Website may be read or intercepted by others.
RETENTION OF YOUR PERSONAL INFORMATION
The personal information that you provide will be retained by BDirty Co. in accordance with applicable laws. However, BDirty Co. will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for BDirty Co. business purposes.
DATA PROTECTION FOR INDIVIDUALS BASED IN THE EUROPEAN ECONOMIC AREA
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue other Services. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
REVISIONS TO THIS PRIVACY POLICY
BDirty Co. reserves the right, in BDirty Co.’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, BDirty Co. will treat your continued use of the Website following such revision as your acceptance of the revised terms. All revisions will be posted to the Website and will apply to any personal information collected on or after the date posted. BDirty Co. will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.
CONTACT US
If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please contact us by the means below:
BDirty Organic Skincare & Farmstead Ltd.
Business Address: PO BOX 54 Slocan Park BC V0G 2E0
By Email: info@bdirtyco.com
By Mail: PO BOX 54 Slocan Park BC V0G 2E0