ORDERING, SHIPPING, PAYMENTS & REFUNDS
All prices are quoted in Canadian dollars and do not include applicable taxes and shipping. For customers ordering within Canada, taxes will be added based on your Province or Territory. BDirty Co. does not charge taxes for US or international orders, it is your responsibility as the purchaser to pay any and all duties or customs charges that may apply.
We accept payment by credit card via Square: Visa, MasterCard & American Express. If you wish to pay by an alternate method, please contact us directly.
We ship all orders with Canada Post. We have provided pricing options for shipping (tracking and non-tracking). The customer is responsible for all shipping charges related to undeliverable packages, including return to sender fees for future shipments. BDirty Co. is not responsible for packages selected for shipment by Canada Post without a tracking number.
Orders are processed and shipped on Tuesdays and Thursdays. All orders placed on Saturday, Sunday or on national holidays, will be processed the following Tuesday or Thursday. Please allow us processing time of 2 weeks for orders in Canada, 4 weeks for orders in the USA & 6 weeks for International orders.
Please email us if you wish to request a different shipping service or for special bulk ordering pricing.
EXCHANGES & RETURNS
We are confident that you will love your new deodorant, however if for any reason you are not happy please contact us via email within 30 days and we will be happy for you to return the product to us for a full refund (excluding any shipping costs).
PROMOTIONS OR COUPON ORDERS
All promotional orders, or purchases using a discount code or coupon are only eligible for an exchange or credit. Credits expire 6 months after date of issue and must be used in a single transaction.
For bulk ordering please contact us directly at firstname.lastname@example.org to save on shipping.